5 Reasons Why Hotels Are Embracing Mobile Technology

The hotel mobile solutions company, GuestCentric, recently noticed an increasingly large number of hotels interested in their product. So they set out to examine why interest in mobile functionality is increasing. Here's what they found.

12 Hottest Dining Trends For Restaurants and Hotels in 2013 - #trendalert

Here's another installation of hot trends for 2013:

5 Best Practices For Training Your Kitchen Staff To Go Green

Remodeling your commercial kitchen to become eco-friendly involves a number of changes - from installing more energy-efficient appliances to using greener cleaning products to explaining to your staff why being green is important.

 

Below are 5 best practices to implement when training your kitchen staff how to be green.

Is Your Business ADA Compliant?

In business, it's simply good practice not to make people feel excluded from your establishment. But are you unknowingly turning customers away?

 

54 million - This is the number of Americans who have a disability, according to the 2008 American Community Survey conducted by the U.S. Government Census.

By age, this breaks down to:

• 5 % of children 5 to 17 have disabilities (or, 1 in 20)
• 10 % of people 18 to 64 have disabilities. (or, 1 in 10)
• 38 % of adults 65 and older have disabilities. (or, roughly 2 in 5)

The best way to ensure that you are meeting the needs of every customer is to familiarize yourself with the ADA guidelines for your type of business:

ADA Requirements Checklist - Restaurants
ADA Requirements Checklist - Hotels
ADA Requirements Checklist - Retail Stores
ADA Requirements Checklist - Existing Facilities
ADA Requirements Checklist - New Lodging Facilities

And don't forget, some of your employees may need special accommodations, too:

ADA Requirements Checklist - Employees 


Some people find it difficult to anticipate what a disabled person might need, or even how to properly interact with a disabled personm which is why you might find this helpful:

7 Steps For Making Your Customers With Disabilities 

Feel Welcome     

With a little research and possibly some modifications, your business can become a place where each customer feels valued, respected, and welcome. And isn't that how we'd all like to feel?