According to MarketPilgrim, this year's holiday shoppers will rely more than ever on both home computers and mobile devices to complete their shopping.
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| MarketPilgrim Infographics - October 2012 |
It seems like a good time to begin Pay-Per-Click ads, invest in SEO, and try to utilize social media for word of mouth sales. Another great tool is to have a Live Chat feature available for potential customers. Have your staff readily available to answer customer questions, guide their purchases, and provide any information they might need.
Contract Furniture Company has begun utilizing a Live Chat feature that's powered by Comm100. We liked that they gave us a 15-day Free Trial without requiring a credit card number.
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